The operating system for active-life businesses
Booked.
Visited.
Returned.
Your members don't live in departments. They play, sweat, soak, and stay for one more hour. Activa runs gyms, studios, clubs and whole destinations as one membership, one pass, one world.
Live at VELA 88 — seven venues, one membership.
The Activa manifesto
Their active life. Your one system.
Nobody wakes up wanting to visit seven booking systems. They want the 7am class, the lunchtime court, the ice bath after, and dinner with people who get it. That's not seven customers. That's one member, moving.
So we built the software the way people actually live: one membership across every venue you run, one pass for every door, one wallet for every credit. The front desk stops saying "let me check the other system." Forever.
The first customer
Seven venues. One membership.
VELA 88 is a lifestyle destination on the Vela District — gym, courts, recovery, studios and more, all behind one door. It runs entirely on Activa: members carry a single QR pass, and the whole estate sees one member, everywhere.
From the team behind Setpoint, the padel club platform.
VELA 88 · the Vela District Live on Activa
One membership, one pass and one wallet across all seven.
Why Activa
The numbers that matter on opening day.
The platform
Everything your front desk does. Minus the front desk.
Attitude, meet infrastructure. Under the manifesto sits a serious machine — everything an active-life business runs on, in one place.
Memberships
One pass. Every door.
Design memberships that span your whole org or a single venue. Members get one QR pass on their phone — scanned at the gym, the courts, the clinic, the front desk.
- Tiers, trials, and org-wide or per-venue access rules
- Instant QR check-in at any door, any venue
- Renewals, freezes, and upgrades without spreadsheets
Events + café access
Every venue, every class
Gym + courts + recovery
Bookings
Hold. Confirm. Never double-book.
Courts, rooms, and spaces run on a hold-then-confirm flow: a hold locks the slot while payment clears, then confirms — or quietly releases it. No ghosts in the calendar, no angry members at the desk.
- Real-time availability across every resource in every venue
- Holds auto-expire — abandoned checkouts free the slot
- Peak and off-peak pricing per resource
hold → pay → confirm · or the slot goes straight back on sale
Classes · appointments · events
Coaches, classes, full-house nights.
Schedule classes and appointments against real providers — your coaches, your operators' therapists — and sell ticketed events when you want the whole place buzzing.
- Provider calendars for coaches, trainers, and therapists
- Class capacity, waitlists, and member pricing
- Events with tickets — sold on the same pass
Wallets & money
Money that behaves.
Credit wallets keep members spending inside your world — top up once, pay at any venue. Multi-currency from day one, on a Supabase/Postgres backbone your team can actually query.
- Credit wallets that work across every venue in the org
- Multi-currency — your home market first, more as you grow
- One ledger for the whole destination, not seven tills
Spendable at all 7 venues · auto top-up on
One platform
The full suite.
Take what you need today. Add the rest when you're ready. One bill, one login, one source of truth. Every module has its own page — dig in.
Run the operation.
Spaces, schedules, resources, providers, holds that expire on time.
Explore Venue OS MembershipsOne pass, every door.
Plans, tiers, credits, auto-renew, org-wide access.
Explore Memberships LoyaltyPoints, tiers, play.
Streaks, badges and rewards — standalone or hybrid with memberships.
Explore Loyalty CRMKnow every member.
360 profiles, visit history across every venue, segments, retention signals.
Explore CRM POSEvery transaction, one ledger.
Front desk, pro shop, F&B, member tabs, live inventory.
Explore POS ProgramsDevelop your regulars.
Classes, cohorts, coach assignments, progress tracking.
Explore Programs Events & TicketsFill the room.
Typed events, RSVP or ticketed, QR at the door.
Explore EventsYour brand. Their pocket.
A native member app under your name in the stores, a staff & coach app for the floor, Admin HQ for the office — open APIs underneath, so it's yours twice.
Activa AI
Staff that never clocks out.
Every Activa org ships with an AI staff working inside the suite — answering members, filling quiet hours, watching the numbers. They draft, you approve, they execute.
The Concierge
Answers every member on WhatsApp, LINE or email — books, reschedules, tops up wallets, and upsells the ice bath after the class.
The Strategist
Watches CRM signals across all your venues, drafts win-back and upgrade campaigns with copy, segment and send window — then reports lift.
The Operator
Flags tomorrow's understaffed classes, expiring holds, stock running low at the pro shop, and the court that's been dark three Tuesdays straight.
Connected by design
One member. One graph. Every signal compounds.
Anywhere else, six products means six silos. On Activa they share one member record — so every check-in, tab and ticket makes the next visit smarter.
One member. One week.
Every row a different product — the same profile.Members who add a second activity in week one stay 2x longer. The suite notices — and nudges.
When a morning-gym member starts staying for lunch, CRM flags a routine forming — and the app offers a standing table, not another push about protein.
A group that trains together shows up together. When a six-week program wraps, Events already has the guest list — graduation night sells itself.
The shape of it
One org. Many venues. Every resource.
Activa's tenancy mirrors reality. Your organisation owns venues. Venues own courts, rooms, studios and spaces. And operators — partner businesses like a recovery clinic — live inside your venue, on your backbone.
VELA 88
Lifestyle destination · the Vela District · one brand, one member base, one ledger
The Courts
Recover Lab
A partner clinic operating inside the venue — its own calendar, its own providers, its own payouts. Your members book it with the same pass.
All of it on one Postgres backbone (Supabase). Every permission, hold and payment in its right place.
Ready when you are
Run the whole active life.
One demo, your venues, your numbers. Tell us about your doors — we'll show you VELA 88's.
Built for operators. Loved by members.