Activa AI

Staff that never clocks out.

Three agents, hired into every org.

The Concierge answers members. The Strategist grows revenue. The Operator watches the floor. They work inside the same suite your team does — on the same member record, the same calendar, the same ledger.

They draft. You approve. They execute.

The Concierge · WhatsApp live transcript
Can I move tomorrow's 7am to Thursday? And is the sauna free after?
ConciergeDone — Thursday 07:00, same spot. Sauna has 08:15 open at Recover Lab; 6 credits. Want it?
Perfect, book both 🔥
ConciergeBoth confirmed ✓ — pass works at each door. See you Thursday.
Concierge
Answers on WhatsApp, LINE & email Campaigns drafted, not blasted Anomalies flagged before they cost Human approval built in

The AI staff

Three hires you don't recruit.

Member-facing · The Concierge

The front desk in every pocket

Answers every member on WhatsApp, LINE or email in your brand's voice. Books and reschedules against real availability, tops up wallets, answers the "is the pool open" questions — and suggests the ice bath after the class, because it can see the calendar.

Bookings & rebookingsWallet top-upsFAQsSmart upsells
Revenue · The Strategist

The marketer who reads the data

Lives in CRM. Watches visit frequency, lapsing streaks and single-venue members across the whole org, then drafts the campaign — copy, segment, channel and send window — and queues it for your approval. Afterwards, it reports the lift, not vanity metrics.

Win-backsTier upgradesQuiet-hour offersLift reports
Operations · The Operator

The manager who never misses a shift

Scans tomorrow before you do: the understaffed class, the hold about to expire on a peak slot, pro-shop stock that won't survive Saturday, the court that's been dark three Tuesdays straight. Every flag arrives with a suggested fix.

Schedule gapsInventoryAnomaliesSuggested fixes

A Strategist draft, waiting for you

It wrote the campaign. You press send.

Monday morning, this is sitting in your inbox — segment sized, copy written, send window picked. Approve it, edit it, or bin it.

Drafted by The Strategist Ready · awaiting approval

"Rainy-week revival — bring back the morning crowd"

SegmentLapsed 21–60d · morning crowd · 132 members
ChannelWhatsApp + email
Send windowWed–Fri · 18:30 local

Hi Nid — the 7am crew hasn't been the same without you. We've held your usual Tuesday spot this week, and your ice-bath credits are still good. Want me to lock it in?

Meanwhile, The Operator flags

  • Thu 07:00 strength class — 14 booked, no coach assigned. Kan and May are both free.
  • Pro shop — grip tape at 4 units; sells ~11 every Saturday. Reorder by Thursday.
  • Court 4 — dark the last 3 Tuesdays 18:00–20:00. Suggest: off-peak price or a members' night.
  • 3 holds expiring in the next 10 minutes on peak slots — released automatically if unpaid.

Human in the loop

Autonomy is a dial, not a switch.

Out of the box, nothing external happens without a person approving it. As trust builds, you hand over the routine — and keep the judgement calls.

1 They draft

Replies, campaigns and fixes are prepared with full context from the suite — never from a script.

2 You approve

Refunds, sends and schedule changes wait for a tap from your team. Every action is logged, every log is yours.

3 They execute

Approved once, routine forever — you can promote any action to run on its own, and demote it just as fast.

Ready when you are

Hire the staff that never sleeps.

One demo, your venues, your numbers — and the three agents working them live.